Terms of Service

Terms of Service

OVERVIEW

This website is operated by Bennela. Throughout the site, the terms “we”, “us” and “our” refer to Bennela.

Bennela offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing products or services from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

If you do not agree to all the Terms, you may not access the website or use our Services.


SECTION 1 – ELIGIBILITY & ONLINE STORE TERMS

By agreeing to these Terms, you confirm that:

       You are at least the age of majority in your jurisdiction, or

       You have permission from a legal guardian to use this site

You may not use our products or Services for any unlawful or unauthorised purpose, nor violate any applicable laws, including but not limited to intellectual property or consumer protection laws.

Any breach of these Terms may result in immediate termination of access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, or restrict access where necessary to:

       Comply with legal obligations

       Prevent fraud or abuse

       Protect our business, customers, or reputation

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Content transmitted through the site (excluding payment information) may be transferred across networks. Payment information is always encrypted during transmission.


SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or current at all times. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time without obligation to update prior information.


SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

Prices and product availability are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without liability.


SECTION 5 – PRODUCTS & SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

We make reasonable efforts to accurately display product images and descriptions; however, we cannot guarantee that colours or visuals will display identically on all devices.

All purchases are subject to our Shipping Policy and Returns & Refund Policy.


SECTION 6 – ORDERS, BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders at our discretion, including where orders appear fraudulent, duplicated, or intended for resale.

You agree to provide accurate, current, and complete billing and account information and to promptly update any changes.


SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not control.

Use of such tools is entirely at your own risk and subject to the third-party’s terms.


SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

Engagement with third-party websites is at your own risk.


SECTION 9 – USER CONTENT & FEEDBACK

By submitting comments, feedback, suggestions, or other materials, you grant us the right to use, reproduce, and distribute such content without restriction or compensation.

You agree that your submissions will not violate any third-party rights or applicable laws.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect, including after an order has been placed.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful, abusive, fraudulent, or malicious purposes, including interference with site security or functionality.

Violation may result in termination of access.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available”, without warranties of any kind except where required by law.

To the maximum extent permitted by law, Bennela shall not be liable for indirect, incidental, consequential, or punitive damages arising from use of the Service or products.

Where liability cannot be excluded, it shall be limited to the maximum extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Bennela, its directors, officers, employees, affiliates, and service providers from any claim arising from your breach of these Terms or violation of any law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate or suspend access immediately if you breach these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our referenced policies, constitute the entire agreement between you and Bennela and supersede prior agreements.

No waiver of any provision shall be deemed a waiver of any subsequent breach.


SECTION 18 – GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.


SECTION 19 – POLICIES INCORPORATED BY REFERENCE

These Terms incorporate by reference our:

       Shipping Policy

       Returns & Refund Policy

       Privacy Policy

By using our website or placing an order, you agree to be bound by these policies.


SECTION 20 – INSPECTION OF RETURNS & FALSE FAULT CLAIMS

All returned items are subject to inspection.

If an item is returned as faulty or damaged but is found to be fully functional or damaged due to misuse, accidental damage, or normal wear and tear, we reserve the right to reject the refund, deduct applicable costs, or return the item to the customer at their expense, in accordance with our Returns & Refund Policy.


SECTION 21 – FORCE MAJEURE

We shall not be liable for failure or delay caused by events beyond our reasonable control, including natural disasters, pandemics, customs delays, courier disruptions, strikes, or governmental actions.


SECTION 22 – LANGUAGE PRECEDENCE

In the event of any inconsistency between translations of these Terms, the English version shall prevail.


SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.


SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms should be sent to:
 📧 info@bennela.com