Contact Us

Before contacting us, you may find your answer quickly by reviewing the following pages:

● 📦 Shipping Information: Please review our Shipping Policy

● 🔁 Returns: View our Returns & Refund Policy

● 🚚 Order Status: Track Your Order

If you still require assistance, our support team is happy to help.

Live Chat Support (Messenger)

For the fastest response, please contact us via live chat.

📍 Click the live chat icon located at the bottom-right corner of the page to start a conversation.

Live Chat Hours:
Monday – Friday
9:00 AM – 5:00 PM (UK time)

Please have your order number ready to help us assist you more efficiently.

If you prefer, you may contact us by email.

To help us respond as quickly as possible, please include:

● Your order number

● Your full name

● A clear subject line describing your enquiry

📧 General Enquiries:
info@bennela.com

We aim to respond to all emails within 24 hours (business days).

Bennela,
100 Broomhall Road,
Manchester,
M9 8PA,
United Kingdom

Please include your order number with any written correspondence.

We welcome enquiries from potential suppliers and partners who share our commitment to quality and customer experience.

Whether you are a new or established business, we would be happy to hear from you.

📧 Business Enquiries:
info@bennela.com

For press coverage, collaborations, or media enquiries, please contact:

📧 Press & Media:
info@bennela.com